Refund and Returns Policy

Effective Date: January 6, 2025
Website: quantumgridpc.com
Contact Information:

QuantumGridPC is committed to customer satisfaction. If you are not satisfied with your purchase, you may request a refund or exchange under certain conditions.

Return Eligibility

Products can be returned within 30 days of delivery if they meet the following criteria:

  • Unused, in their original packaging, and undamaged.
  • Accompanied by proof of purchase (receipt or order confirmation).

Process for Returns

To initiate a return, please contact our customer service team at info@quantumgridpc.com or call (217) 355-8922. Please provide your order details, including order number, purchase date, and reason for the return.

Refunds

Refunds will be processed within 10 business days after we receive the returned item. Refunds will be credited to your original payment method.

Exchanges

If you wish to exchange an item for a different model or size, please follow the return process and place a new order for the preferred item.